Last updated: July 24, 2024
Thank you for choosing VITAL PLANNING AND CONSULTING. We strive to provide the best service possible. However, due to the nature of our services, we have a strict refund policy as outlined below.
As our services are primarily consulting and planning-based and delivered digitally or in person, we generally do not offer refunds. Once a service has been delivered or a consultation has been conducted, it is considered final.
In exceptional cases, such as service delivery issues or significant discrepancies from what was agreed upon, we may consider partial refunds or service credits. To request a refund under these circumstances, please contact us within 7 days of the service delivery or consultation. Your request will be reviewed on a case-by-case basis.
If you believe you are eligible for a refund based on our policy, please follow these steps:
If you have any questions or need further clarification about our refund policy, please do not hesitate to contact us:
Thank you for your understanding and cooperation.